Terms of Service

Last updated: June 23, 2026

1. Acceptance

By creating an account or using Flank, you agree to these terms. If you don’t agree, please don’t use the service.

2. Not medical advice

Flank is a fitness and lifestyle product, not a medical device. The plans, suggestions, and AI chat responses Flank produces are informational and are not a substitute for advice from a qualified medical professional. If you have a medical condition or take medication, consult a doctor before changing your training, diet, or supplementation.

3. Account

You’re responsible for keeping your login credentials secure and for activity that happens under your account. Notify us promptly if you suspect unauthorised access.

4. Acceptable use

You agree not to:

• Reverse engineer, decompile, or scrape Flank.
• Resell, sublicense, or white-label the service without a written agreement.
• Use Flank to harm yourself or others.
• Upload content you don’t have the right to share.

5. Subscriptions and billing

Paid plans renew automatically until cancelled. You can cancel anytime from your account settings — cancellation takes effect at the end of the current billing period. Refunds are issued on a case-by-case basis for service outages or billing errors.

6. AI output

AI-generated training plans, nutrition guidance, and chat responses are produced by statistical models and may be incorrect. Use your own judgement and consult a qualified professional when in doubt.

7. Intellectual property

Flank, the Flank name, logo, and software are owned by Flank, Inc. You retain ownership of the content you submit (workout logs, photos, notes); you grant us a limited licence to process it solely to operate the service.

8. Termination

We may suspend or terminate accounts that violate these terms. You can terminate your account at any time from settings.

9. Disclaimer and liability

The service is provided “as is.” To the maximum extent permitted by law, Flank disclaims all warranties and is not liable for indirect or consequential damages.

10. Changes

We may update these terms. If the changes are material, we’ll notify you by email or in-app at least 14 days before they take effect.

11. Contact

Questions? Email legal@flank.ai.